Service

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Discussion in Striping & Marking started by StraightLineJim (unclaimed legacy handle), Mar 3, 2006. 14 replies, last reply Mar 7, 2006.

StraightLineJimUnclaimed legacy handleStarted the thread
StraightLineJimUnclaimed legacy handle, started the thread

I went to pick up my lastest paint order from Technical Coastings at the truck terminal. Upon arrival, I found the order had been filled incorrectly. I called Kevin at Technical Coatings and he told me he would check out what happened and call me ASAP. Within approximately 10 minutes he called and said he was going to load the correct order on a truck and drive from Atlanta to my house and bring me the paint I ordered and pick up the missent paint. Now, this was on Friday about noon, and it's a 4 Hour drive one way from Atlanta. His comment was "customer satisfaction is our number one concern". I was kinda shocked, and told him it was not necessary as I had enough paint for the weekend. I am sold on the paint this company makes, and with service like that I'll be a customer as long as I continue to stripe.

StraightLineJim, Report#1
RockUnclaimed legacy handle
RockUnclaimed legacy handle

That is very impressive. You would be hard pressed to find service like that in Memphis.

Rock, Report#2
AsphaltmanUnclaimed legacy handle
AsphaltmanUnclaimed legacy handle

Too bad they dont have a distribution network out West, I would love to try them. Now that TMT is gone, were down to Ennis, Ennis and Ennis...and SW if we get desperate..LOL

Asphaltman, Report#3
johnnybUnclaimed legacy handle
johnnybUnclaimed legacy handle

geez...that is impressive.....my sherwin williams (where i have had bitter/sweet dealings) for the most part has been sweet.....i have had them deliver paint right on the job where they gotten from another sw cause they were out and tried to make up for it, and once i needed a gun (come to find out that was not it) but they made a special trip to get one and have real quick for me.....service means alot and everything and i am the type once u treat me right i am very loyal and will take some good with the bad.....even if price may be a bit higher etc....

johnnyb, Report#4
S.A.MUnclaimed legacy handle
S.A.MUnclaimed legacy handle

hey do you have some contact information this company that I could use -Dean

S.A.M, Report#5
FlyperkUnclaimed legacy handle
FlyperkUnclaimed legacy handle

SW has always treated us well. They really try to work with you on products. My rep stays in touch with me constantly but I guess he would sell as much stuff if he dosen't. He is very helpful. The paint is not too cheap, especially if you're using the water based latex.

Flyperk, Report#6
RobertUnclaimed legacy handle
RobertUnclaimed legacy handle

Tecnical Coatings [phone removed]

Robert, Report#7
In-LineUnclaimed legacy handle
In-LineUnclaimed legacy handle

I have ordered the concrete stain fron TC in the past, but because of the LOW VOC LAWS here in the northeast they can no longer ship it here. The stain was great and I was just startin to get people to pay the extra cost for it. The same with the plastech paint, wore like thermo but put down with airless. Mike In-Line

In-Line, Report#8
FlyperkUnclaimed legacy handle
FlyperkUnclaimed legacy handle

I would also like more info on those type of coatings.....the [phone removed] is the number?.....thanks

Flyperk, Report#9
thestripeUnclaimed legacy handle
thestripeUnclaimed legacy handle

Guys,I know Ennis is cheaper paint,but from my experience it is the worst paint Ive ever tried.Anyone else got some bad paint this past year?

thestripe, Report#10
S.A.MUnclaimed legacy handle
S.A.MUnclaimed legacy handle

Ennis sent me a 5 of white to try and I have not even open the bucket. People tell me that I am going to have thin the product out. But then the other day I was driving and the people that were striping the road had them totes from ennis -DEan

S.A.M, Report#11
StraightLineJimUnclaimed legacy handle
StraightLineJimUnclaimed legacy handle

1-800 2STRIPE.. toll free number

StraightLineJim, Report#12
MikeNCUnclaimed legacy handle
MikeNCUnclaimed legacy handle

Does TC deal w/ totes?

MikeNC, Report#13
StraightLineJimUnclaimed legacy handle
StraightLineJimUnclaimed legacy handle

Totes? ?

StraightLineJim, Report#14
RileyUnclaimed legacy handle
RileyUnclaimed legacy handle

Totes are 250 gallon reusable containers.

Riley, Report#15

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