Privacy Policy
About the Operator of This Site
The Parking Lot Striping Industry Council (“PLSIC”) is a project currently operated by J Thompson Consulting LLC, a Michigan limited liability company (“we,” “us,” or “our”). J Thompson Consulting LLC is the legal party responsible for this Site and for the commitments in this Privacy Policy.
PLSIC, Inc., a Delaware corporation, is in formation. Upon its formation, all rights and obligations of J Thompson Consulting LLC under this Privacy Policy will be assigned to PLSIC, Inc. When that occurs, we will update this Privacy Policy to reflect PLSIC, Inc. as the data controller and will provide notice of the change on the Site and, where applicable, by email to registered users. Your consent to the assignment of this Privacy Policy to PLSIC, Inc. upon its formation is deemed given by your continued use of the Site after the assignment is announced. No new categories of personal information will be collected and no additional uses or disclosures will be made by PLSIC, Inc. without first providing you with notice and, where legally required, choice.
Notice at Collection
This summary is provided for California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”). It is intended to be read alongside the full Privacy Policy that follows.
We collect the following categories of personal information when you use parkinglotstriping.org or submit one of our forms:
- Identifiers (name, email address, postal address, phone number, IP address, online identifiers)
- Commercial information (company name, business category, membership tier interest, years in business, state of operation)
- Internet or other electronic network activity information (pages visited, referring URL, device and browser information, approximate geolocation derived from IP address)
- Inferences drawn from the above (such as the likelihood you are interested in a specific membership category)
We use this information to respond to your inquiries, administer membership and certification programs, improve the Site, and for the other purposes described below. We retain it for the periods described in Section 8. We do not sell personal information for money. We may engage in limited “sharing” as that term is defined under the CCPA only if cross-context behavioral advertising tools are enabled on the Site. As of the effective date of this policy, no such tools are enabled. If that changes, we will update this policy and provide a “Do Not Sell or Share My Personal Information” link in the footer of the Site.
California residents have the rights set out in Section 10 below, including the right to know what personal information we collect, the right to request deletion or correction, and the right to opt out of any sharing for cross-context behavioral advertising.
1. About This Policy
This Privacy Policy explains how J Thompson Consulting LLC, acting as the operator of the Parking Lot Striping Industry Council, collects, uses, and discloses personal information in connection with your use of parkinglotstriping.org and any subdomains, member portals, or services we make available through the Site (collectively, the “Site”).
This Privacy Policy applies to information we collect through the Site. It does not apply to information we collect offline, to information collected by third parties we do not control, or to separate services that are governed by their own privacy terms (for example, a member agreement, certification agreement, or standards license may have additional terms).
By using the Site you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, do not use the Site.
2. Who We Are and How to Contact Us
The data controller for personal information collected through the Site is:
J Thompson Consulting LLC
operating the Parking Lot Striping Industry Council
Email: privacy@parkinglotstriping.org
For any privacy question or request, please contact us at the email above. Our response timelines are described in Section 10.
3. Information We Collect
3.1 Information You Provide to Us
You provide information directly when you submit one of our forms (including the Contact form, Join, Partner, Preferred Vendor, Sponsorship, and any certification or membership application), register for an account, correspond with us by email, or participate in surveys, committees, or events. The information you provide may include:
- Name, job title, and company or organization name
- Business contact information including email address, telephone number, and state
- Years in business, membership tier interest, primary product category, and similar business-qualification information
- Information you submit as message body, attachments, or other free-text content
- Payment information, if and when we begin accepting payments through the Site (see Section 7)
- Credential information you submit in connection with a certification application or renewal, including training records and attestations
- Any information you choose to include in a directory listing, member profile, or committee participation form
3.2 Information Collected Automatically
When you visit the Site, we and our service providers automatically collect certain information about your device and your interactions with the Site, including:
- IP address and approximate geolocation derived from IP
- Device type, operating system, and browser type and version
- Referring URL, pages visited, time and duration of visit, and actions taken on the Site
- A unique identifier stored in a first-party cookie or equivalent local storage for analytics and session continuity
We collect this information using first-party cookies, server logs, and Zoho PageSense, a first-party analytics tool operated by Zoho Corporation. Our analytics are configured to use first-party identifiers and are not used to deliver behavioral advertising to you on other sites. Session recording is not enabled. If session recording is enabled in the future, form field inputs will be masked before activation so that personally identifiable information entered into forms is not captured.
3.3 Information from Third Parties
From time to time we may receive information about you from third parties, including (a) referrers such as industry partners or sponsors who submit your name and contact information with your permission, (b) public sources such as state contractor license databases used to verify credentials submitted through the Site, and (c) our service providers, who may enrich or validate the information you give us. We treat information received from third parties in accordance with this Privacy Policy.
4. How We Use Your Information
We use the information described above for the following purposes:
- Responding to inquiries you submit through the Site
- Administering the Site, including preventing fraud and abuse, securing access, and troubleshooting technical issues
- Evaluating and administering membership, certification, and partner programs
- Communicating with you about your account, your applications, your membership, standards development activities in which you are participating, and other matters relating to PLSIC
- Sending you newsletters, program updates, event invitations, and other communications where you have opted in to receive them, and giving you the ability to opt out at any time
- Operating the Contractor Directory, where information you choose to publish in a directory listing is made publicly available on the Site
- Verifying information, including verifying credentials, state of licensure where applicable, and other representations made in the course of certification
- Processing payments through our payment processor (anticipated Stripe) if and when we begin accepting payments through the Site
- Preparing aggregated, de-identified reports about site usage, membership demographics, and program performance
- Complying with legal obligations, responding to legal process, and enforcing our terms and policies
5. Cookies and Similar Technologies
We use cookies and similar technologies to operate and analyze the Site. A cookie is a small text file placed on your device when you visit a website.
The Site uses the following categories of cookies and similar technologies:
- Strictly necessary cookies, which are required to operate core Site functions including form submission, session continuity, and security. These cannot be disabled without breaking parts of the Site.
- Analytics cookies set by Zoho PageSense, our first-party analytics tool. These allow us to count visits, understand how the Site is used, and improve the user experience. We do not use analytics cookies to deliver cross-context behavioral advertising to you on other websites.
We do not currently use third-party advertising cookies, social media tracking pixels, or cross-context behavioral advertising technologies on the Site. If we add any such technologies in the future, we will update this Privacy Policy and, where required by law, provide you with appropriate notice and choice (including a “Do Not Sell or Share My Personal Information” link in the footer of the Site).
The Site also loads font files from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). Google Fonts does not set cookies, but Google logs the request for the font file, which includes your IP address and the referring page URL. Google states that it does not use this information for user profiling or advertising. If you prefer not to load Google Fonts, you may configure your browser to block the domains listed above; the Site will continue to function with fallback fonts.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or set alerts when cookies are being placed. Disabling strictly necessary cookies may impair your ability to use the Site. Some browsers transmit a “Do Not Track” signal; because there is no common industry standard for interpreting these signals, the Site does not respond to Do Not Track signals. The Site does honor the Global Privacy Control signal for California residents as described in Section 10.
6. How We Disclose Your Information
We do not sell your personal information for money. We disclose personal information only in the circumstances described below.
6.1 Service Providers
We disclose personal information to third-party service providers that perform services on our behalf and are contractually restricted from using the information for any other purpose. These include:
- Zoho Corporation, which operates our customer relationship management platform (Zoho CRM) and our website analytics tooling (Zoho PageSense)
- Our website hosting provider and infrastructure vendors
- Our payment processor (anticipated Stripe) if and when we begin accepting payments through the Site
- Email delivery providers used to send transactional and opt-in communications
- Professional advisors including legal counsel, auditors, and accountants
6.2 Public Directory
If you choose to be listed in the PLSIC Contractor Directory, the information you submit for inclusion in the directory (including your business name, service area, certification status, and contact information) will be publicly visible on the Site. You control what information is included in your directory listing, and you can request removal of your listing at any time by contacting us.
6.3 Legal Disclosures and Safety
We may disclose personal information to comply with applicable law, legal process, or enforceable governmental request; to enforce our terms and policies; or to protect the rights, property, or safety of PLSIC, our members, our users, or the public.
6.4 Business Transfers and Entity Transition
PLSIC is currently operated by J Thompson Consulting LLC and is transitioning to PLSIC, Inc., a Delaware corporation, upon its formation. Upon that transition, personal information we hold will be transferred to PLSIC, Inc. along with the operation of the Site, and PLSIC, Inc. will be bound by the commitments in this Privacy Policy with respect to that information. We will announce the transition on the Site and, where applicable, by email to registered users.
In addition, if J Thompson Consulting LLC or PLSIC, Inc. is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets relating to the operation of the Site, personal information may be transferred as part of that transaction, subject to the commitments of this Privacy Policy or any successor policy that is no less protective.
6.5 With Your Consent
We may disclose personal information for other purposes with your consent or at your direction.
7. Payments
As of the effective date of this policy, we do not collect payment information through the Site. When we begin accepting payments, we anticipate using Stripe, Inc. as our payment processor. Payment card information will be transmitted directly to Stripe and will not be stored on our servers. We will receive transaction confirmation and billing contact information from Stripe for recordkeeping and reconciliation purposes. Stripe’s handling of payment card data is governed by its own privacy policy.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Our general retention periods are as follows:
- Inquiry and contact form submissions: up to 24 months from the last communication
- Membership and certification records: for the duration of the membership or certification, plus 7 years following termination, lapse, or revocation
- Financial and payment records: 7 years from the date of the transaction, consistent with standard recordkeeping obligations
- Analytics data: retained in identifiable form for up to 14 months, after which it is aggregated or deleted
- Server and security logs: up to 90 days in the ordinary course, longer if required for an active investigation
We may retain information longer when required to do so by law, to preserve evidence, or to address ongoing disputes.
9. Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. These include access controls, encryption of information in transit using TLS, and vendor-diligence practices for service providers that handle personal information on our behalf. No method of transmission or storage is completely secure, however, and we cannot guarantee the absolute security of your information.
10. California Residents: Your Privacy Rights
If you are a California resident, the CCPA provides you with specific rights regarding your personal information. This section describes those rights and how to exercise them.
10.1 Right to Know
You have the right to request that we disclose: (a) the categories of personal information we have collected about you, (b) the categories of sources from which we collected that information, (c) the business or commercial purposes for which we collected the information, (d) the categories of third parties with whom we have shared the information, and (e) the specific pieces of personal information we have collected about you.
10.2 Right to Delete
You have the right to request that we delete personal information we have collected from you, subject to exceptions permitted by law (including retaining information to complete a transaction, detect security incidents, or comply with legal obligations).
10.3 Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
10.4 Right to Data Portability
You have the right to request a copy of your personal information in a portable, machine-readable format.
10.5 Right to Opt Out of Sale or Sharing
You have the right to opt out of any “sale” or “sharing” of your personal information as those terms are defined under the CCPA. As described in Section 5, we do not currently sell personal information for money and do not currently share personal information for cross-context behavioral advertising. If that changes, the Site will include a “Do Not Sell or Share My Personal Information” link in its footer, and we will honor opt-out requests submitted through that link and through the Global Privacy Control (GPC) browser signal.
10.6 Right to Limit the Use of Sensitive Personal Information
If we collect sensitive personal information (as that term is defined under the CCPA) and use or disclose it for purposes other than those permitted by the CCPA, you have the right to direct us to limit such use or disclosure. As of the effective date of this policy, we do not use or disclose sensitive personal information for purposes that would trigger this right.
10.7 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge different prices, or provide a different level of quality because you exercised your rights.
10.8 How to Exercise Your Rights
You can submit a request to know, delete, correct, or port your personal information by emailing us at privacy@parkinglotstriping.org with the subject line “CCPA Request.” We will verify your request by matching the information you provide against information we already maintain about you. We will respond to verifiable requests within 45 days, subject to a permitted 45-day extension if reasonably necessary.
You may also designate an authorized agent to submit requests on your behalf. We will require the agent to provide written authorization from you and may require you to verify your identity directly with us.
10.9 Global Privacy Control
The Site honors the Global Privacy Control (“GPC”) browser signal as an opt-out preference signal for California residents. If you enable GPC in a supported browser, we will treat it as a request to opt out of any sale or sharing of personal information collected through that browser.
10.10 Shine the Light
California Civil Code Section 1798.83 permits California residents to request information about disclosures of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their own direct marketing purposes.
11. Children’s Privacy
The Site is intended for business users age 18 and older. We do not knowingly collect personal information from children under the age of 13, and we do not knowingly collect, use, or disclose personal information from California residents under the age of 16 for purposes of sale or sharing. If you believe we have collected personal information from a child under 13, please contact us so we can delete it.
12. Third-Party Links
The Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing personal information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of the policy and, where required by law, provide additional notice (including by email to registered users or by a prominent notice on the Site). Your continued use of the Site after an update takes effect constitutes your acknowledgment of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or about our handling of your personal information, please contact us at:
J Thompson Consulting LLC
operating the Parking Lot Striping Industry Council
Attn: Privacy
Email: privacy@parkinglotstriping.org